HELP WITH YOUR ACCOUNT

Account Help & Contact

Get help accessing your IELTS ROOM account, receiving your Telegram login and understanding saved practice sessions.

Explore the practice library

Telegram account access

The IELTS ROOM Telegram bot provides automated account access. Start @ieltsroomRobot to receive account details for a new account, or use Telegram sign-in on this website. The bot is an automated account service; it is not a live support chat.

Changing a login or password

Open My account after signing in. Confirm your current details, enter your new login or password, and repeat the new password when requested. For a Telegram-linked account, credential notifications are sent to the linked Telegram account.

A session or result is missing

Make sure you signed in to the same account you used for that practice session. Guest sessions are tied to the browser session. Open My progress to find saved sessions and use the same account when moving between devices.

Useful account links

Use the links below to open sign-in, account settings or the official IELTS ROOM account bot. Never publish your password or send it in a public comment.